Returns & Requirements
We hope you are pleased with quality and value our course offers. If for any reason you are unsatisfied, please notify us in writing within 30 days of purchase for a full refund. You have one year to complete this course. However, you should finish as soon as possible since courses are subject to constant re-evaluation and change by the Department of Insurance. The date you pay for your course(s) is the date of completion that we will send to the State. For CE Courses, a passing grade is 70%. If you fail, you will have an opportunity to retake the exam at no cost by entering the exam again and re-posting your answers.
If this course fails to meet standards and/or credit hours advertised, whether it is our mistake or that of the State, we will refund your entire course fee if requested. Our best efforts are spent to provide accurate information on our website, keep files virus free and protect your name, address and email information. However we cannot be liable for third party hackers and viruses. It is agreed the amount you paid for your courses is liquidated damages for any of the above failures, problems or issues. It is also agreed that any additional differences between you and us will be settled through binding arbitration in Riverside County, California.